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CTA Advice Service
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What is the CTA Advice Service?
The Community Transport Association provides the only expert advice and support to organisations running community transport in the UK. We do this by providing support and information on a wide range of community transport-related topics such as permits and licencing regulations, and by signposting our members to other relevant agencies.
Please note that the CTA Advice Service will only ever explain the most accurate interpretation of regulations and best practice. The Advice Service does not exist to provide legal advice, if you need legal advice we recommend you find a legal adviser.
Access support online:
You can access our FAQs and Advice Resources online by clicking the links below. You can also contact the CTA advice line on 0345 130 6195 or email advice@ctauk.org.
Our advice line is open to all Community Transport Operators, however if you aren’t a member your contact will be limited to 3 times. Make sure you have full unlimited access to our advice service and all the other CTA services – See all our Benefits and Join CTA Now
We offer FREE Membership to small organisations with an income of under £25,000.
CTA Insurance
CTA Insurance is one of our member benefits. It is a bespoke insurance offering available to CTA members through our only approved insurance partner, Endsleigh. Learn more here
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Frequently Asked Questions
On the FAQ pages you can find answers to the common questions that our Advice Service gets asked as well as links to further reading for more detailed advice and information. -
Advice Resources
If you’re a member of CTA you can access our advice resources: in-depth resources which cover a wide range of topics relating to the operation of community transport. -
Community Building Sessions
CTA kicks off the Community Building Sessions for members to network, collaborate, learn about industry trends & tackle challenges together!
