Advice & Support FAQs

A helping hand with CT questions. 

On this page you can find a list of some of our most frequently asked questions. 

The information is provided for organisations that hire, own, or operate minibuses (9 to 16 passenger seats plus driver) or MPVs (less than 9 passenger seats) as part of their activities.

The information in the FAQs is available to everyone, but some answers may link to more in-depth information that is only accessible to members of the CTA.

Advice Service

What is the CTA Advice Service?

The Community Transport Association provides the UK’s only specialist advice and support service to groups and organisations delivering community-led transport in the UK.  We do this by directly providing support and information on a wide range of topics, such as permits and licencing regulations, driver training, and operations, and by connecting with and signposting to other relevant agencies.

Advice Resources

On this page you can find our Advice Resources. 

These are in-depth documents and guides which cover a wide range of topics relating to the operation of community transport. If you need more information, or if you can’t find the information you’re looking for, you can call CTA’s Advice Service on 0345 130 6195 or take a look at our Frequently Asked Questions page. 

Reflecting on Trustees Week: Exploring Growth in Community Transport

Trustees Week last month gave us a chance to reflect on the important role of a Trustee in Community Transport. When listening to stories from Trustees in the sector it becomes increasingly clear that is not just a role; it's a journey rich in opportunities and personal growth. For our members at the Community Transport Association (CTA), understanding these benefits is crucial, especially for those at the helm of CT organisations.

Insurance

Insurance designed for Community Transport Operators like you.

As a CTA member, you have exclusive access to tailored insurance support from two trusted partners: