Advice / Support
A helping hand with CT questions.
On this page you can find a list of some of our most frequently asked questions.
The information is provided for organisations that hire, own, or operate minibuses (9 to 16 passenger seats plus driver) or MPVs (less than 9 passenger seats) as part of their activities.
The information in the FAQs is available to everyone, but some answers may link to more in-depth information that is only accessible to members of the CTA.
If you need more information, or if you can’t find the information you’re looking for, you can call CTA’s Advice Service on 0345 130 6195.
Operational Licensing FAQs
Here you will find answers to the most frequently asked questions regarding operational licensing. Please scroll down for more information. Can we obtain a section 19 or 10B permit from you without becoming a member?Unfortunately not – CTA are a… Read more
Drivers FAQs
Here you will find answers to the most frequently asked questions regarding driver management. Please scroll down for more information. Do we need to carry out Driver Licence Checks?It is important in all cases that a driver’s licence is checked by… Read more
Maintenance FAQs
Here you will find answers to the most frequently asked questions regarding maintenance. Please scroll down for more information. We have a passenger who keeps removing their seatbelt while the vehicle is in motion. Can we use a buckle guard to… Read more
Operational FAQs
Here you will find answers to the most frequently asked questions regarding operations. Please scroll down for more information. We have a passenger who keeps removing their seatbelt while the vehicle is in motion. Can we use a buckle guard to… Read more