When you step onto a community minibus or dial-a-ride vehicle, you’re trusting that it’s safe, well-maintained and ready to get you where you need to go. Making sure these community transport vehicles stay roadworthy isn’t just about ticking boxes, it’s about providing a reliable, secure service that people in our communities can depend on every day.

As we look ahead to the next five years, it’s clear that the transport landscape is evolving rapidly. Across the UK, communities face growing challenges around accessibility, connectivity, and sustainability, while continuing to show incredible innovation and resilience.

Passenger safety is of paramount importance to us and our members. We work together every single day to deliver safe, legal and comfortable Community Transport journeys.

Volunteers’ Week 2025 is here – a time to celebrate the thousands of dedicated individuals who give their time, energy and compassion to help others through community transport.

At the Community Transport Association (CTA), we know that volunteers are the heart of our sector. Without them, many community transport services simply wouldn’t exist. From door-to-door journeys to helping passengers get to vital appointments, volunteers keep our communities moving – especially those who are isolated, vulnerable or have limited access to public transport.