CT24 The Voice of the Passenger

We are excited to invite you to our annual conference. Every community transport journey begins with a passenger. 

CT24: The Voice of the Passenger, will be a dynamic, community transport conference designed to empower communities and drive change through insightful discussions, workshops, and networking opportunities.

Taking place on Wednesday 27th November 2024 at The Boiler Shop, Newcastle Upon Tyne, the conference will bring together voices from across the CT sector to explore key themes from our Manifesto, such as modernising for growth, improving access to health and social care, and investing in community solutions.

Event Highlights

 - Launch of the CTA Official Insurance Partners, BCD & WRS: Meet the teams behind our new insurance partners and find out how multi-vehicle and charity insurance can benefit you and your organisation. 

 - Launch of the Social Value Toolkit: Be among the first to explore this essential toolkit designed to enhance community transport services.

 - Networking: Connect with like-minded professionals during our morning and lunch networking sessions.

 - Lightning Talks: Hear from CT operators directly on how they have faced and overcome key challenges.

 - Workshops: These sessions, featuring expert speakers, will include interactive roundtable discussions on key topics:

• Investing in Community Solutions: Learn about successful community engagement strategies with speakers: Tom Barbour (Climate Action Strathaven) and Sacha Petrie (Awel Aman Tawe) and Dr Batul Dungarwalla and Rachel Gmajner (Lincolnshire CVS).
• Improving Health and Social Care: Discuss the role of community transport in ensuring healthcare access, particularly for vulnerable populations, with speakers: Howard Gunn (Connex Community Support), David Williams (Health for All) and Denise Carmichael (Borders Wheels).
• Vehicle Solutions: Dive into best practices for maintaining and purchasing vehicles for community transport services with: Fred James (Minibus Options), Tristan Scaife, (Business Choice Direct), James Hooker, (Harris Maxus) and Stephen Cave (DVSA).
• Cyber Solutions: Led by North East Cyber Security, this workshop will focus on safeguarding community transport services against digital threats with Martin Wilson (North East Business Resilience Centre).

And that’s not all. CT24: The Voice of the Passenger conference will host our annual AGM. This is a chance for CTA members to hear a review of 2023/2024 and our plans to support members over the coming year.

Event Agenda

Morning Session

09:30 - 10:00am Event Registration & Welcome Refreshments 
10:00 - 10:05am Welcome address.
10:05 - 10:10am Video address. Local Transport Minister, Simon Lightwood MP
10:10 - 10:25am CTA - Supporting and Growing the Sector
10:25 - 10:40am Unlock your CTO Social Value, John Chesters, Ealing CT
10:40 - 11:00am What do you know about CT Interactive Quiz.
11:00 - 11:30am  Networking Break 
11:30 - 12:30pm  Workshops

Afternoon Session

12:30 - 13:00pm Lunch 
13:30 - 14:00pm CTA AGM with Alan Jones CTA Chair of Trustees and Phil Benton CTA Finance Director
14:00 - 14:45pm CTA Members Lightning Talks
14:45 - 15:00pm Move to Workshops
15:00 - 15:55pm Workshops
15:55 - 16:00pm Reflection on the day 
16:00 - 17:30pm Food, drinks and networking
Please note, pre-packed snack boxes are available to take away for those leaving the event at 4pm. 

Why Attend?

CT24: Voice of the Passenger is a unique opportunity to engage with fellow CT operators and partners in the community transport sector to learn from innovative solutions and passenger experiences while shaping the future of community transport services. Whether you're a policymaker, CT service provider, or community advocate, your voice is crucial.

Be part of shaping CTA through our AGM

During this event CTA will be sharing an update on the last year and asking for members authorisation on 4 amendments to the CTA constitution. 

Special Resolution 1: amendment to the number of charity trustees 

Special Resolution 2: amendment to the rules on removal of trustees

Special Resolution 3: amendment to the procedure for appointing Board officers

Special Resolution 4: amendment to the procedure for who can attend meetings of the Board

View the detailed AGM agenda and read the resolutions.

View the Trustees Report and accounts

If you can't make the AGM you can appoint a proxy to vote on your behalf, complete the proxy form. 

Secure Your Spot!

To ensure you get the most out of this event, please select your preferred morning and afternoon workshops when registering.
Register and secure your place today! We look forward to welcoming you to what promises to be an inspiring and impactful day!

How to Get There

CT24: The Voice of the Passenger is taking place at:
The Boiler Shop,
20 South Street (Sussex Street entrance),
Newcastle Upon Tyne, NE1 3PE

Rail

The Boiler Shop is situated just 7 minutes walk from Newcastle station. For the best train ticket prices, please go to Trainline.com and book in advance to save.

Road

The closest parking to the venue is Stephenson Quarter Car Park, Forth Banks, Newcastle upon Tyne NE1 3PH. The venue is less than 5 minutes walk from here. For alternative parking in and around Newcastle, click here.
Please also be aware that Newcastle is a 'Clean Air Zone' city. More information can be found here.

Air

Newcastle International Airport is served by a number of UK domestic airlines with frequent flights from: Exeter, Birmingham, Southampton, Belfast, London and Bristol. To search for local departures and book your flight, click here.

Newcastle Airport connects via Metro to Newcastle with services running on average every 15 minutes. For more on Newcastle International Airport trains, click here.