Section 5 - A Summary of the trips and journeys undertaken by Community Transport 

Just as CTOs provide many different types of services, so the number of number and character of trips are determined by the type and size of the organisation, the passengers being taken and the environment that the CTO is operating in. Respondents were asked to provide top-line figures for their monthly operations.

Section 4 - A Summary of the Services Delivered by Community Transport 

Community Transport services emerge to fill a gap in existing transport provision. Whether it is because there are potential passengers with needs that cannot be served by existing transport, or because of gaps in the transport network that leave passengers without a public transport alternative, Community Transport services are designed to meet the needs of a specific set of passengers.

Section 3 - A summary of the staff and volunteers that support CT operations 

Section 1 – A Summary about Community Transport Organisations 

Addressing National Priorities Across England

Some challenges require a coordinated, national approach. To tackle these, we will assemble sector representatives from across England up to three times a year. These gatherings will provide a platform to discuss key issues, collaborate on solutions, and oversee regional activities.

In 2023, the sector identified 12 national priorities. While some action may be taken on all of them it was agreed that the initial focus will be on the following key areas:

Enhancing Understanding Through Passenger Insights 

As part of the Community Transport Association’s ongoing Mapping England project, we are excited to complete research focused on the very heart of community transport—the passengers. 

Our Passenger Survey was designed to gather critical insights into the demographics, motivations, and experiences of those who use Community Transport. If you’d like to participate.

As community transport providers, you play a pivotal role in ensuring the accessibility, well-being, and inclusivity of your communities through the transport you provide and none of it can be done without proper funding. 

The National Lottery

The National Lottery has a range of funding schemes that CT Providers may be able to apply for. New funds are constantly becoming available. You can see what’s available now here.

What is the CTA Advice Service?

The Community Transport Association provides the UK’s only specialist advice and support service to groups and organisations delivering community-led transport in the UK.  We do this by directly providing support and information on a wide range of topics, such as permits and licencing regulations, driver training, and operations, and by connecting with and signposting to other relevant agencies.