Supporting Safer Journeys: Coalfield Community Transport’s experience with CTA’s Insurance Partners
Coalfield Community Transport, an independent charity in East Ayrshire, has grown from a small volunteer-led initiative to operating a fleet of 22 vehicles serving local residents. But in recent years, soaring insurance costs and poor service from brokers became a major challenge.
“Insurance costs were a major shock,” explained Susan Dever, who manages transport and health and safety. “We went from paying around £20,000 to nearly £40,000, even without major incidents.”