We would advise that you attend refresher training before your certificate expires. If you aren’t able to attend your refresher training before your certificate expires in certain circumstances CTA will issue a certificate extension.
In most circumstances an extension will not be issued for more than a three month period and you will need to have a date pencilled in with a trainer before you apply for an extension.
You can apply for an extension using this online form and applications will be considered on a case by case basis. Please note that there is some confusion regarding a ‘three month grace period’, there is no grace period after a certificate expires and passenger assistants and passenger assistant trainers (PATs) will need ensure that they have either attended a refresher course before their expiry date or applied for an extension. If you do not apply for an extension before your certificate expires you may need to attend a full induction course in order to continue to hold a current PATS certificate.
Community Transport Association UK is a charitable company limited by guarantee. Registered in Cardiff no. 1985361 Registered office: 12 Hilton Street M1 1JF. Registered as a charity in England and Wales no. 1002222. Charity Registered in Scotland No. SC038518.