PATS is the Passenger Assistant Training Scheme and is administered by the Community Transport Association. The scheme provides a nationally recognised standard for training Passenger Assistants: those whose role it is to provide care and assistance to passengers travelling on the road.
PATS training is available to anyone who has care or supervision responsibilities of passengers traveling by road: in minibuses, cars, taxis, or large buses.
How does PATS Work?
PATS operates on a ‘cascade’ model. CTA appoints a number of Training Agents (TAs), who provide training for a larger number of Passenger Assistant Trainers (PATs) who then train and assess individual Passenger Assistants within organisations.