Mapping England: State of the Sector Community Transport Report 2024
Discover the Latest Insights on England’s Community Transport Sector
We are excited to share with you the Mapping England: State of the Sector Community Transport Report 2024. This comprehensive report presents the findings from the first survey of Community Transport Organisations (CTOs) in England since 2014, offering an updated view of the sector’s scale, diversity, and key challenges.
Why This Report Matters:
This report provides a vital snapshot of the current state of community transport in England and offers valuable data for stakeholders, policymakers, and CTOs themselves. The findings will inform future policy decisions, drive improvements in service delivery, and strengthen the support available to CTOs across the country.
Dive into insights from across the Community Transport sector in England:
Review a summary of each section in the report below.
Read the Full Report:
Download the Mapping England: State of the Sector Community Transport Report 2024 to explore the full range of insights, statistics, and recommendations for the future of community transport in England.
If you have any questions or would like more information on how this report impacts your local community transport services, please get in touch with our Research and Insight Manager Nick Mills on nick@ctauk.org.
Mapping England - Headline Findings
Mapping England is the first state of the sector survey for Community Transport in England since 2014. The research is intended to provide an updated overview of England’s Community Transport Organisations (CTOs), their services, staff, volunteers,… Read more
Section 1 - Community Transport Organisations
Section 1 – A Summary about Community Transport Organisations Community Transport is operated by a wide range of organisations, of different sizes, structures and purposes. Analysis of the Community Transport Association membership, permit… Read more
Section 2 - Income
Section 2 - A Summary on the Income for CTA steady and reliable source of income is vital for Community Transport operators, allowing for long term planning, investment in vehicles and retention of staff. Concerns over income and funding… Read more
Section 3 - Staff and Volunteers
Section 3 - A summary of the staff and volunteers that support CT operationsCommunity Transport wouldn’t exist without the dedicated teams of volunteers and paid staff who perform a range of roles, from supporting the back office to assisting passengers… Read more
Section 4 - Services
Section 4 - A Summary of the Services Delivered by Community TransportCommunity Transport services emerge to fill a gap in existing transport provision. Whether it is because there are potential passengers with needs that cannot be served by existing… Read more
Section 5 - Journeys
Section 5 - A Summary of the trips and journeys undertaken by Community TransportJust as CTOs provide many different types of services, so the number of number and character of trips are determined by the type and size of the organisation, the passengers… Read more
Section 6 - Vehicles
Section 6 - A Summary of the types of vehicles used to deliver Community TransportVehicles are vital to Community Transport, whether owned by the CTO or volunteers. Most CTO vehicles are minibuses, but there are many other types of vehicles within the… Read more