• CT ’19 Agenda

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    Your CT ’19 Agenda

    Dates: 12 November (12:00 – late) to 13 November (9:30 – 13:00)

    Location: Hotel Football, Manchester, M16 0SZ

    Book your place now!

    Day One – 12 November | Conference, AGM, Awards

    Time Session

    Lunch and networking

    Join us in the Players’ Lounge at Hotel Football for a buffet lunch and a chance to meet other participants.


    Welcome and keynote speaker

    Bill Freeman, CTA’s Chief Executive, will welcome participants and give his take on the opportunities and challenges for the CT sector. Bill will also introduce our keynote speaker, to be announced.


    Panel Discussion: Improving Local Commissioning 

    The discussions since 2017 about the use of section 19 and 22 permits have shone a light on commissioning practices and asked if they are sufficiently tuned into recognising the distinctiveness of community transport services and the unique social value you create.

    Working with the All-Party Parliamentary Group (APPG) on Community Transport, CTA are launching a project to answer some of the big questions about the current commissioning environment, finding a better way to get the kind of local services everyone wants to see and to create opportunities for community transport to reach further in enabling greater access to public services and employment.


    Lightening  Talks

    Inspirational talks from a group of CTA members who are forging new partnerships and doing things differently  to support their communities.

    14:15 Break and Refreshments


    People Powered Transport

    Launch of CTA’s manifesto project.


    The What, Why and How of Place Based Policy Making

    Places matter to people. So does transport. Both shape the way we live, feel about ourselves and the connections we make with others. But policy making often treats places as if they’re all the same, even though we know that what works for Glasgow will differ from what works for Gloucestershire or Gwynedd. To address this, there is now much more talk about place-based policy-making.  As people who represent a unique and vital community asset, this session will explore how you can position yourself and your work in the middle of that conversation about creating a better place.  We’ll hear from speakers who are developing their own local solutions and figuring out how our transport fits with wider considerations about quality of life and our collective well-being.


    Community Transport and Social Prescribing

    Recognising that people’s health is determined primarily by a range of social, economic and environmental factors, social prescribing seeks to address people’s needs in a holistic way. It supports individuals to take greater control of their own health by co-producing their ‘social prescription’. Whilst social prescribing is not new, this movement has had a groundswell of support in recent years to reduce pressure on GP and other health services. Most models of social prescribing involve a link worker or navigator who works with people to access sources of support, which might be run by the council or a local charity. Community transport, a service which can open up whole new worlds of support, could be central to this agenda.


    Comfort Break

    There will be a short break before CTA’s Annual General Meeting which all members are invited to attend.


    CTA’s Annual General Meeting 2019

    As we’re a member-led organisation, please join our board and other members to take part in this years’ AGM.

    Break in proceedings ahead of the Community Transport Awards

    Community Transport Awards – Drinks Reception

    Join us ahead of the Community Transport Awards for a drink and a chat with your fellow participants.


    – late

    The Community Transport Awards – Dinner and Presentations

    With a three-course dinner and the presentation of 10 exciting awards, we’ll come together as a sector with our friends and supporters to celebrate the amazing work of community transport.  Find out more about the awards at ctauk.org/ctawards.

    Day Two – 13 November | Workshops and Exhibition

    Join us the morning after the Community Transport Awards for practical and engaging workshops, an exhibition with top suppliers to the community transport sector and the opportunity to meet and get advice from CTA staff at our stand. The exhibition will run throughout the workshops below. Alongside the exhibition, you will have a choice of attending a number of workshops running at different times throughout the day. You will receive more information on choosing your workshops via email.

    Time Session
    10:00 – 10:45

    Using the Short Distance Exemption

    Hosted by Tim Cairns, Director of Policy and Nations, CTA and John Taylor, Director, TAS Partnership.

    This is a must attend workshop if you want to understand more about the ‘Short Distance Exemption’ in the UK Government’s most recent guidance on the use of section 19 and 22 permits. We’ll explore how to assess which services fall under the exemption, methods for plotting distances and what evidence you need when applying for permits.

    10:00 – 10:30

    The Latest Practice in Accessibility

    Hosted by Michael Smith, Q’Straint

    In this hands-on session, CT ’19 headline sponsor Q’Straint will be talking about the latest best practice in accessibility and safety, looking at the latest products you can use to ensure that vehicles meet the highest standards of accessibility.

     10:15 – 11:00

    Talking to Politicians

    Hosted by Gil Morris, Chief Executive, DevoConnect

    With so many voices competing for the ear of local and national politicians it can be hard to get heard. You need a compelling story that connects with them personally and with what they want to achieve. In this session Gill Morris, Chief Executive at DevoConnect explores how to engage effectively with your local politicians make your voice heard and bring about change.

     11:00 – 11:45

    Managing Risk,

    Hosted by Endsleigh Insurance Brokers

    Risk management is an important part of running an organisation but six out of 10 people at small charities have never received risk management training. In this session, Endsleigh Insurance Brokers will be exploring what good risk management looks like, helping you to keep one eye on the horizon so you can focus on the work you do best.

     11:15 – 11:45

    Good to Go – CTA’s Performance Standards

    Hosted by Anneessa Mahmood, Director of Member Services, CTA

    We’re relaunching the new Community Transport Performance Standards; come along to find out about how this user-friendly tool can help you run your services. We’ll be distributing copies of the standards, sharing some online resources and talking about how you can demonstrate that you meet them. There’ll be time for questions too.

     11:15 – 12:00

    What makes Funders Tick?

    Hosted by Duncan Nicholson, The National Lottery Community Fund

    What are the big ideas in the funding landscape and what makes the difference in whether something does or doesn’t get funding. This session will look at the current state of charity funding in the UK, exploring how charities can create healthy, long-term relationships with funders.

     12:00 – 12:45

    Getting the most from your Board

    Hosted by Phil Benton, Counterculture

    Most boards have many questions! Should we set up a trading arm? Should we expand our services? How do we plan for the long-term when funding is short-term? This session will look at good ways to frame the work of your board so they are focused on doing the right things and are confident they are doing them well.

     12:15–  13:00

    Volunteer Recruitment and Development

    Jo-ann Maycock, Investing in Volunteers Programme Manager, NCVO

    In surveys of our members about what they need, help with recruiting volunteers is always high on the list. Here’s a chance to refresh your approach to running an effective volunteer recruitment campaign and how to show them some love so they stick around. We’ll also look at targeting different groups, such as young people, and explore how we can create meaningful and worthwhile opportunities for them.

    Book your place now!