Understanding Vehicle Maintenance: Updates for Community Transport

We’re teaming up with the Driver and Vehicle Standards Agency (DVSA) to give CTA members direct access to the people behind policy decisions that affect community transport. 

Join us for a special online event, open only to current CTA members – both full and permit only.

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Understanding Vehicle Maintenance: Updates for Community Transport 

In this session, the DVSA policy team will cover:

Supporting Safer Journeys: Coalfield Community Transport’s experience with CTA’s Insurance Partners

Coalfield Community Transport, an independent charity in East Ayrshire, has grown from a small volunteer-led initiative to operating a fleet of 22 vehicles serving local residents. But in recent years, soaring insurance costs and poor service from brokers became a major challenge. 

 

“Insurance costs were a major shock,” explained Susan Dever, who manages transport and health and safety. “We went from paying around £20,000 to nearly £40,000, even without major incidents.” 

 

Community Building Session June 2025

Community Building Session: MiDAS Transformation Update

Join us on Wednesday, 18th June at 11am for our next CBS, where the CTA Training team will provide an update on the next stage of the MiDAS transformation, including changes to MiDAS Accessible and a preview of what's coming soon. It's also a great opportunity to meet the team and ask any questions you may have.

Community Transport Map

Welcome to the CTA Community Transport Map. 

Use the filters below to find your nearest and most relevant services - then click on the pin for details.

This map contains the details of CTA members, our map is always growing as more community transport operators join us to offer services across the UK. Check back regularly to see which organisations have joined in your area.

If you are a CTA member and want to update your details on the map, please contact us

 

Commercial Affiliates - Compliments and Complaints Procedure

We want to hear about your experiences of working with our Commercial Affiliates. 

Please share how the services have worked for you.  

We’ve selected our commercial affiliates for the quality of their products and services, the value they offer to the sector and their experience of working with voluntary organisations.

Commercial affiliates must meet our selection criteria. We also expect them to act responsibly and follow our code of conduct.

If you think a supplier has broken the code of conduct, please follow the steps below to raise a complaint.