Commercial Affiliates - Compliments and Complaints Procedure
We want to hear about your experiences of working with our Commercial Affiliates.
Please share how the services have worked for you.
We’ve selected our commercial affiliates for the quality of their products and services, the value they offer to the sector and their experience of working with voluntary organisations.
Commercial affiliates must meet our selection criteria. We also expect them to act responsibly and follow our code of conduct.
If you think a supplier has broken the code of conduct, please follow the steps below to raise a complaint.