• Advice Resources

  • On this page you can find CTA’s Advice Resources (previously known as our Advice Leaflets). These are in-depth resources which cover a wide range of topics relating to the operation of community transport. If you need more information, or if you can’t find the information you’re looking for, you can call CTA’s Advice Service on 0345 130 6195 or take a look at our Frequently Asked Questions page.

    The Community Transport Association has made every effort to ensure the accuracy of the information contained within the leaflets but it should be noted that they are only guides and should be treated as such.


    New Resources: Accessing Funding for Community Transport

    Funding is more important than ever for community transport providers, especially as they continue to recover from the effects of lock-down and begin to re-start their services. These are challenging times, so it’s become even more important than normal to review your funding streams and consider looking for new opportunities to bring money into your organisation to diversify your income over the coming months. Our new suite of resources, developed by CTA’s Connecting Communities in Wales project, look at what you need to consider when searching for funding.

    Access our new funding resources here.


    New Resources: Risk Assessment and Risk Management

    All organisations have a responsibility to keep their staff, volunteers, and customers safe. A key element in ensuring that safety is mapping and understanding the things in your organisation which might put people at risk, and how to control them – this is known as risk management. CTA have worked with our members to develop a suite of resources to help you to do this in your organisation including COVID-19 specific resources for members who are re-starting services they’ve previously been unable to run. 

    Access our new risk assessment and risk management resources


    New Resources: supporting volunteers during COVID-19 as services restart

    As community transport providers begin to restart services, it’s as important as ever to make sure that new and existing volunteers are working in the safest environment possible. Our new how to guide looks at what you need to consider to support your volunteers as services restart.

    Access the resource here. 


    New Resources: running services after lock-down – ten ways to do things differently

    As you begin to recover and restart, this how-to guide looks at ten things that you can do which may consolidate and strengthen your services in the future. The guide includes tips and information on going cashless; digital fundraising; new ways of fundraising; engaging with local press; using social media; continuing new services; engaging volunteers; working in partnership; working with other community transport groups; and campaigning and influencing. 

    Access the resource here