Meaningful community engagement can help community transport organisations understand what people really need, identify gaps in existing services and make informed decisions about the future.
At our latest Connect & Learn session, we explored different approaches to community engagement, with insights from CTA’s own research and a practical example from Island of Hoy Development Trust in Orkney.
Community Transport organisations play a vital role in helping people stay connected, providing accessible and independent travel for those who need it most.
For the past two years, the Community Transport Association (CTA), Business Choice Direct (BCD) and WRS Insurance Brokers (WRS) have been working together with one shared goal: helping community transport organisations access specialist insurance and expert support they can rely on.
By Michelle Clarke, Deputy Director for Wales at CTA. This post was originally published in 2024.
Competition for grant funding is fierce.
We’re encouraging CTA member organisations to email their local MP and invite them to our Westminster reception, whether or not they are able to attend the event themselves.
MPs are more likely to attend when invited by an organisation from their constituency. By inviting your MP, you can help us show that minibus driver licensing reform matters to communities across the UK and build parliamentary support for change.
To invite your MP:
Join the Community Transport Association at the Palace of Westminster during Community Transport Week 2026 for our Annual General Meeting and a special reception taking our campaign for minibus driver licensing rule changes to Parliament, as we work to tackle minibus driver shortages, strengthen passenger safety and safeguard the future of our sector.
We know that CT operators are always seeking to provide what their community needs, but how do you make sure you know what that looks like?
By Sean Ray, Development Officer for England
In our latest Connect and Learn session, we brought together community transport operators from across the network to explore a topic that sits at the heart of so many services: working effectively with local authorities.
By David Kelly, our Head of Policy and Campaigns
CTA has published a new infographic setting out key findings from our D1 Licensing Campaign survey and consultation.
Between January and April 2026, we heard from over 400 respondents from Community Transport Operators across the UK about how the current D1 licensing rules are affecting their ability to recruit drivers, meet demand and sustain services.
The message from the sector is clear: driver shortages are already having a real impact on community transport.